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Legal Information and policies of Remedy Counter

The policies of Remedy Counter online pharmacy govern how we collect, share, refund, return, and process the information you share with us while placing an order. It also gives you an overview of initiating a return and getting your refund. We request that you go through our policies before placing an order. By accessing our website, you agree to abide by the terms set out in this document.

Terms of Use


Customers can order at the Remedy Counter if they are 18 or older. People under the age of 18 should be supervised by an adult when placing an order on our website.


  • You are not allowed to resell any products purchased from our platform.
  • The content available on the website is for when you are using our services. All actions on the website should be made in compliance with our policies and terms and conditions.

Intellectual property rights

The company owns the website’s content as well as its trademarks, logos, and service marks, which are protected by trademark, copyright, and other intellectual property laws.

Company content is provided for your personal and informational use only. It may not be copied, used, broadcast, distributed, sold, licensed, or otherwise exploited for any other purposes without the consent of the Company.


We do not offer any medical/health recommendations. The information provided on this website is for informational and educational purposes only and should not be taken as a substitute for medical advice. We recommend that you consult an appropriate medical professional before taking action based on the information on this site.

Privacy policy

What type of data do we collect?

Remedy Counter’s privacy policy is clear and transparent, with no hidden terms and conditions. The data we collect when our customers place an order is their name, address, phone number, and email address. Apart from your email id, we do not keep any data about you in our database.

Payment transaction safety

We do not retain your credit card or other payment information. We never ask for your OTPs, credit, or debit card information.

What is the information collected through cookies?

A cookie is a small piece of data created by a web server and sent to your web browser.

Cookies do not contain personal information, and these cookies help us improve our service and help you serve better. You have the option to reject our cookies whenever your browser allows it. In such a case, certain features may not be available on the platform, and users may be prompted to re-enter their password multiple times during a session.


Remedy Counter takes the privacy and confidentiality of our customers seriously. So, all your personal and payment details are safe with us.

Return and Refund Policy

The Return policy of Remedy Counter is simple and hassle-free. Customers can initiate a return request by contacting us within 24 hours of delivery.

Terms and Conditions –

Items that are returned must be in good condition.

We deliver the correct medicines in undamaged condition by following a pre-set quality check before shipping. We strongly recommend that you check the product at the time of delivery and get back to us if there is any inconvenience.

Following a return, the refund is initiated within 12 hours and will be reflected in your bank account within 2–3 business days.


Remedy Counter strives to ensure a safe shopping experience by enforcing various policies to keep customer information confidential. We are committed to providing our customers with high-quality, affordable medication and services.

At Remedy Counter, we ensure that our website is secure. We urge our customers to go through our policies before placing an order to ensure a safe online shopping experience.

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